Buying a hot tub is a big decision. Let The Spa Guy walk you through everything you need to know so you get the right spa for your needs — and no regrets.
For any item you are thinking of purchasing — If it's Cheap There's a Reason — and some reasons are not good!
There will never be ANYTHING quality that's Cheap.
If it's a lot less money than another similar looking spa, check into what is missing. Example: Insulation. Insulation is very important in a machine that stays hot all of the time. Most Spa Manufacturers buy from the same few suppliers — therefore if you find a much less expensive machine, you are sacrificing something.
If you choose a spa from a discount store like Walmart, Lowes, Home Depot, Costco, etc. — remember they don't have a Service Department. You will be at the mercy of whoever is administering the warranty. There are very few Spa Service Companies, and most ONLY service what they sell.
If you choose a new spa from someone in the newspaper or Craigslist, they probably won't be around long. Beware of furniture stores that sell spas — do they have an in-house Service Department? Would you go to a car dealership to buy a couch? Then don't buy a spa from a couch store.
Only buy Made In America spas. Chinese spas will be hard to get parts for, and The Spa Guy will not service them. You will be buying a spa that when it breaks will be like your TV — throw it away.
If the company you are thinking of buying from does NOT have an in-house Service Department — DO NOT BUY from them. Hot Tubs are mechanical devices too. Don't bet on Joe!
If the company's main focus is sales, you will probably become a victim of that philosophy. Most sales people have no idea about service.
The Spa Guy, Inc. has served a lot of local customers as well as customers of other companies and manufacturers' dealers in Middle Tennessee. We always take care of our own purchasers first — that's the way it should be.
We are not some company that only focuses on money. We care about our customers and we care about a great experience. We are professionals with superior knowledge of hot tubs. A large portion of the pool stores will tell you they service spas — they service their own brands. We know all brands.
Thanks and God bless you,
The Spa Guy Team
Browse our certified pre-owned inventory or give us a call to talk through your options.
