AT THE SPA GUY WE CERTIFY ALL HOT TUBS BEFORE WE SELL THEM.
Standards of Refurb:
We do not accept every hot tub for the refurbish process. It must meet certain criteria before we will choose a tub and invest time and money. We only choose what we feel are the best of the best in a particular size, shape or brand. Therefore, when you see a tub we have refurbished, you will know it is the best tub available to fit the need.
If it meets our standards of refurb we will:
Only after we have certified the hot tub and we have satisfied the criteria set forth for a certified hot tub will we offer the tub for sale on our websites and in our stores.
Our Standard for Frame and Side Panels is to make the tub structurally sound not perfect. This means the wood on the bottom of the tub will support the tub for many years but will not all be new and without blemish or without older looking wood. If you want a tub with a perfect bottom We suggest a new one.
Standards of Refurb:
We do not accept every hot tub for the refurbish process. It must meet certain criteria before we will choose a tub and invest time and money. We only choose what we feel are the best of the best in a particular size, shape or brand. Therefore, when you see a tub we have refurbished, you will know it is the best tub available to fit the need.
If it meets our standards of refurb we will:
- Bring the qualifying tub into our shop
- Remove all panels
- Inspect all plumbing
- Inspect all mechanical components
- If there are any signs of past or future concerns we will solve them
- We look for anything that we can do to the tub to make it better than it was
- We repair all panels and frame related items to our standard
- We water test all tubs at least 24 hours
- We verify all jets operate
- We verify all electronic functions
- We verify all lights operate
- We verify no leaks or potential leaks
- We verify that the tub will run on a GFCI protected system
- We repair all cosmetic issues within our standards
- We thoroughly clean and sanitize the tub
- We manufacture a new cover for most tubs
- We certify the tub with a goal of 3 years with no issues in mind, since we offer up to a 3 year extended warranty
Only after we have certified the hot tub and we have satisfied the criteria set forth for a certified hot tub will we offer the tub for sale on our websites and in our stores.
Our Standard for Frame and Side Panels is to make the tub structurally sound not perfect. This means the wood on the bottom of the tub will support the tub for many years but will not all be new and without blemish or without older looking wood. If you want a tub with a perfect bottom We suggest a new one.
